The decision follows the recommendation of the Crisis Management Group (CMG) constituted by the IndiGo Board
Indigo Crisis: IndiGo Airline Friday announced that its Board has approved the appointment of Chief Aviation Advisors LLC, led by Captain John Illson, veteran Aviation Expert, to conduct an independent expert review and assessment of the recent operational crisis and the contributing factors, soon.
Captain Illson, it said, has over four decades of aviation experience across the FAA, ICAO, IATA and major global carriers.
“With an illustrious track record in global air transport, he brings extensive expertise in global aviation strategy, customized consulting, safety leadership, setting international standards, and new aircraft technologies,” Indigo said in a statement.
It stated that the objective of the review of the assessment is to conduct an “independent root cause analysis of the recent operational disruption, besides opportunities for improvement.”
— IndiGo (@IndiGo6E) December 12, 2025
The decision follows the recommendation of the Crisis Management Group (CMG) constituted by the IndiGo Board. “As part of its assessment, the CMG advised commissioning an independent expert review in the matter,” the statement further read.
Also Read: IndiGo offers travel vouchers worth rupees 10,000 to affected customers
The airline said that the review will begin at the earliest, and the independent expert reviewer will submit a comprehensive report to the Board upon completion.
(For more news apart from “IndiGo Airline to conduct independent expert review and assessment of the Meltdown​," stay tuned to Rozana Spokesman.)
